Seton Hall’s Multi-Year Banner SaaS Initiative Underway

Seton Hall University has officially kicked off its transition to Banner SaaS, a modern cloud-based platform from Ellucian that will help transform how the University supports its students, faculty and staff. On July 28, senior representatives and department heads from the Office of the Registrar, Department of Human Resources, Division of Finance, Office of the Provost, Office of Assessment, Office of Financial Aid, Division of Enrollment Services and Department of Information Technology gathered with the Ellucian team to launch this important initiative and begin the collaborative work ahead. Seton Hall now joins more than 2,000 institutions worldwide using Ellucian’s SaaS solutions to streamline operations, enhance service delivery and create a more connected campus environment.

"I am excited to join the Seton Hall University Banner SaaS implementation team as we launch the University’s most ambitious digital transformation in decades," said Paul Fisher, chief information officer, Department of Information Technology. "This initiative positions Seton Hall for long-term institutional growth by modernizing our core systems and creating the foundation for more responsive, technology-enabled services that enhance the student experience across the University."

This transition is a strategic move toward building a more agile, inclusive and data-informed institution. By reducing manual processes, simplifying everyday tasks and fostering more efficient systems, Banner SaaS will help the University focus on what matters most: delivering empowering academic and support services to the entire campus community. It reflects a broader culture shift toward collaboration, advancement and future-readiness.

"We were excited to join Seton Hall University at the official kick off of its Banner SaaS project, marking the beginning of a meaningful journey toward transformation and innovation," said Geri Genovese, program director at Ellucian. "From the very first conversation, it was clear that this project is about more than just systems and timelines. It is about people, creating a better experience for students, faculty and staff, and building something that will serve the Seton Hall community for years to come. We are grateful for the trust Seton Hall has placed in us and honored to walk alongside them on this journey."

The event brought everyone together to align on goals, build relationships and set a strong foundation for the work ahead. The atmosphere was one of shared purposes, with both teams energized by the opportunity to shape the University’s future together.

"This project kickoff session set the stage for a pivotal chapter in the University’s digital transformation journey," said Aletra Nicholson, director of professional services at Ellucian. "With strong  partnership across campus and a clear vision for the future, we are well-positioned to modernize Seton Hall’s systems and enhance the student experience."

What’s Changing?

The Banner SaaS platform will eventually touch nearly every part of the University’s operations. It is designed to be easier to use, more dependable, and better aligned with the evolving needs of an evolving university community.

The new system will support key functions such as course registration, financial aid, academic records, human resources and finance. By optimizing processes and improving access to data, Banner SaaS will empower faculty and staff with the tools they need to work more effectively and support students more meaningfully.

In addition to Banner SaaS, Seton Hall is implementing tools like Unimarket, Shorts Travel Management and Collegiate Travel Planners through its broader Digital Transformation and ADAPT25 initiatives. Together, these projects will create a more integrated and adaptive technology environment that enhances daily operations and supports the University’s strategic vision for the future.

What’s Next?

The Banner SaaS project will be carefully planned and developed over the next two years. Key efforts such as planning, testing and training will take place gradually to ensure the University is fully prepared for a smooth and successful transition. The joint effort leading up to the launch will be phased and intentional, with a focus on minimizing disruption and supporting campus-wide readiness.

Stay Informed 

As Seton Hall embarks on this transformative journey, the University remains committed to openness and inclusive participation. Regular updates and resources will be available on the Digital Transformation page, keeping the community informed and engaged. Everyone is encouraged to stay involved, share feedback and help shape the future of how Seton Hall works, learns and grows.

Categories: Science and Technology