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Digital Communications, Marketing and Media Planners

Digital Communications, Marketing and Media Planners

What are Planners?

Most of these planners- also known as forms- initiate a workflow for the Web Team. You will receive a confirmation e-mail when requests are received and/or direct communication from a team member via Zendesk as your request is processed.

Types of Planners and Timeframes

Processing times vary based on scope, edits and creative needs. Plan ahead and coordinate with campus teams to ensure timely, effective communications.

Below are estimated lead timeframes for each type of request:

News Story
3-5 business days 

News stories provide information about an event, initiative, accomplishment or update to the Seton Hall community on www.shu.edu.

Most stories are shared in the weekly Inside the Hall newsletter and social media channels. 

View the form
Calendar Event
3-5 business days 

Add your events to the university’s event calendar for increased exposure on www.shu.edu, social media channels and select university e-newsletters.

View the form

Email (Campus, Alumni or Marketing)
*2-3 weeks
to develop, test and distribute,depending on the complexity of the request and creative requirements.

University Relations serves as the central division directing and coordinating all primary email communications across the campus.    

View the form

Social Media Publishing
1-3 business days

Boost your department’s visibility by posting to Seton Hall’s social media channels including Facebook, LinkedIn, Instagram and Twitter.

View the form

Standard Webpage (New or Update)

New: 5-7 business days
Update: 1-3 business days

Optimize your website content with our assistance to ensure its accurate, engaging and on-brand. Request updates to current webpages or creation of a new one.

View the form


Shortened / Encoded Link / QR Code
2-3 business days


Track and analyze how visitors interact with your landing page by requesting an encoded URL, shortened URL and/or QR code for easy scanning on print marketing materials.  

View the form

Seton Hall Site Promotion
3-5 business days

Site promotions are featured content on the Seton Hall homepage or on a department/unit-level landing page.

Scheduling of said content across the website, particularly the main homepage, is dependent on preexisting requests and priority university communications sharing that space.

View the form


Flickr Upload
3-5 business days

When your photos are "upload ready," make sure to upload them online to the University's Flickr Gallery for all to see.

View the form

University Policy (New or Update)
3-5 business days.

All Seton Hall approved policies will be published on www.shu.edu/policies, the official repository for all University, divisional, school, college and departmental policies currently in effect. 

Important: The University requires that all policies be promulgated in accordance with the applicable procedure, standards and format set forth in the Policy on Developing, Adopting and Promulgating University Policies. Policies must be approved before being submitted for publication to the web.

View the form


Faculty Profile (New or Update)
Faculty members can update their web profile by visiting Watermark Faculty Success by visiting the PirateNet chiclet. 

View the form

Campaign Landing Page
2-3 weeks 

Landing pages can be created for communications and marketing campaigns that are often used for specific purposes and during a period of time.

View the form

Online Advertising

New: 10 business days 
Update: 5 business days

Digital advertising and creative services for online publications help you reach a broader audience.

View the form


Video Submission
3-5 business days

When your videos are "upload ready," make sure to upload them online to the University's YouTube channel for all to see.

*YouTube links are required when embedding onto the website. 

View the form


Print Advertising

New: 15 business days
Update: 5 business days 

Request print advertising and creative services for traditional publications.

View the form


Photography Request
3-5 business days


Are you looking for a particular photo that we may already have in our photography database? Are you looking to schedule a photography shoot to support a marketing campaign or event coverage? Request it here!

View the form

Web Document Upload
5-7 business days

Need to link to a PDF document on our website? Submit your document here and get a custom URL. 

View the form